Return & Refund Policy

The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. Ultimate Creator Sdn. Bhd. will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within 3 days after the confirmation.

Please return your purchase to the following address:

Ultimate Creator Sdn. Bhd.
No. 18A, Jalan Rumbia 20, Taman Daya
Johor Bahru 81100, Johor.

Please contact us at or 07-358 3959 / 013-520 6868 if you have any questions or doubts.